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Home care: Zeynep Kucuktas’s perspective on coordination

A nurse shares her experience of supporting patients and the importance of maintaining connections between professionals.

Home care: Zeynep Kucuktas’s perspective on coordination
Video testimonial image · BAYARD SANTÉ

As a home healthcare nurse, Zeynep Kucuktas supports children and adults living with diabetes. In this account, she describes a daily challenge: ensuring that useful information flows between several professionals and several tools, while preserving continuity of support.

Handover between caregivers, the organisation of follow-up and understanding the care pathway are central to her experience. Beyond each intervention, continuity and consistency of care must be maintained around the patient.

Her perspective on CHARLÈNE highlights the possibilities offered by shared coordination: facilitating communication, bringing information together and monitoring how support evolves. This feedback from the field helps clarify the needs that the network's solutions aim to address.

Through this meeting, BAYARD SANTÉ highlights the contribution of local professionals to developing useful services shaped by their practices and those of patients.

Watch the video testimonial

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